Integrations
Shelf integrations extend company knowledge anywhere your AI, teams and customers need it. Enhance the capabilities of your existing systems and enable seamless AI-enhanced workflows and decision-making.
Shelf Connectors Offer Effortless Setup, Immediate Rewards
Instant AI Access:
Drive your Generative AI initiatives
Ready-to-Use Connectors:
Connect and process content from different repositories
Advanced Search Capabilities:
Implement federated search across content sources
Customizable Integration:
Utilize our APIs and SDKs to power any application
Contact Center Solutions
Connect with prebuilt connectors or create custom integrations with Shelf’s Answer Assist SDK.
CRM and Workflow Integrations
Integrate with any CRM and Workflow application using Shelf’s Answer Assist SDK.
Content Connectors
Tap into the full power of your enterprise content, regardless of where it resides. Enhance your knowledge management and AI capabilities by leveraging the data and insights contained within these key systems.
SharePoint
Connect to Microsoft’s robust platform for secure document management, storage, collaboration, and information sharing
Salesforce Knowledge
Integrate with this CRM powerhouse’s knowledge base to harness customer relationship data and insights
Confluence
Link up with Atlassian’s content collaboration tool that enables team workspace creation and information sharing
Notion
Merge with this all-in-one workspace for note-taking, project management, and collaboration
ServiceNow
Sync with this cloud-based platform that provides scalable solutions for enterprise operations management
Intercom
Synchronize articles from this conversational relationship platform’s Help Center
Contentful
Integrate with this headless content infrastructure system that enables easy management of content across digital channels
Zendesk
Synchronize articles from Zendesk Help Desk
Google Drive
Access files and folders from Google’s widely-used cloud storage service
ClickHelp
Merge with this online documentation tool that allows for creating, hosting, and maintaining user manuals and help files
HelpJuice
Sync with this knowledge base software designed to simplify and optimize your company’s information documentation process
OneDrive
Connect with Microsoft’s file hosting and synchronization service for seamless content storage and sharing
Guru
Integrate with this company knowledge management solution that empowers teams with accessible information
Genesys Knowledge Workbench
Synchronize knowledge artifacts from Genesys Knowledge Workbench
Box
Access content stored on this cloud content management and file sharing service for businesses
Integrate any content source with Shelf’s Content Ingestion Framework
For specialized needs or in-house systems, our API allows you to build connectors tailored to your organization’s precise requirements. Unleash the full potential of your knowledge base by integrating it with Shelf’s powerful AI features.
AI and RAG
Integrate with your AI and RAG pipelines
Pinecone
Synchronize processed and enriched content with Pinecone
Weaviate
Synchronize processed and enriched content with Weaviate
LangChain
Shelf integrates as Data Loader and Retriever
Anthropic Claude
Tap into this powerful LLM for GenAI initiatives
Mixtral
Process your organization’s content with Mistral and Mixtral models
LlamaIndex
Shelf integrates as Data Connector (aka Reader) and Query Engine
Weights & Biases
Add rich diagnostics to the Weights & Biases MLOps platform
OpenAI
Process your organization’s content on OpenAI’s GPT models
Integrate Anywhere
Readily integrate Shelf in any application with our rich set of APIs supported by developer-friendly documentation and SDKs.
Content Integration Framework:
Ingest and analyze content from any source
Developer-Centric Documentation:
API specs, cookbooks with reference implementations, and best practice guides
Interaction Integration Framework:
Ingest and analyze interaction data from any source
Event Integration Framework:
Ingest and analyze usage event data from any source
New Resources from Shelf
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